Average Response Time: 2 Hours

Get in Touch

Have questions about Ballie? Need help getting started? Our friendly Nigerian team is here to help you succeed with personalized support and expert guidance.

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Happy Customers
2hrs
Avg Response
0
% Satisfaction
24/7
Support

Multiple Ways to Reach Us

Choose the method that works best for you. We're committed to providing fast, helpful responses through all channels.

Phone Support

Speak directly with our Nigerian support team for immediate assistance.

Mon-Fri: 8AM-8PM WAT
Sat-Sun: 10AM-6PM WAT

Email Support

Send us detailed questions and get comprehensive responses within 2 hours.

Average response: 2 hours
24/7 monitoring

Live Chat

Get instant help from our support agents through our website chat.

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WhatsApp

Quick support through WhatsApp for urgent issues and quick questions.

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Send Us a Message

Fill out the form below and we'll get back to you within 2 hours during business hours.

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Our Locations

Visit us at our offices across Nigeria or connect with us virtually from anywhere.

Lagos HQ

Main Office

Plot 123, Admiralty Way, Lekki Phase 1, Lagos State
Mon-Fri: 8AM-8PM, Sat: 10AM-6PM

Abuja Office

Regional Office

Suite 45, Central Business District, Abuja FCT
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM

Port Harcourt

Regional Office

No. 78, Aba Road, GRA Phase 2, Port Harcourt
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM

Find Us on the Map

Click on any office location above to view detailed directions and nearby landmarks.

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

Connect With Our Community

Join thousands of Nigerian business owners sharing tips, asking questions, and growing together.

Facebook

Join our Facebook community for daily business tips and updates.

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Followers
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Twitter

Get real-time updates and quick support responses.

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Followers
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LinkedIn

Professional insights and business growth strategies.

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Connections
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YouTube

Video tutorials and feature demonstrations.

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Subscribers
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Total Community Members
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Daily Active Discussions
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% Questions Answered
24hrs
Average Response Time

Emergency Support

For critical business issues that can't wait

When to Use Emergency Support:

  • System completely down during business hours
  • Data loss or corruption issues
  • Security breaches or suspicious activity
  • Payment processing failures

Emergency Contact Methods:

Emergency Hotline
+234 800 0BALLIE
Emergency Email
emergency@ballie.co
Response Time: Within 15 minutes for critical issues
Availability: 24/7 for emergency situations

Ready to Join Our Success Story?

Become part of the thousands of Nigerian businesses already growing with Ballie. Experience the perfect combination of availability and affordability.

30-day free trial • No credit card required • Setup in minutes • Cancel anytime
8500
Happy Customers
99.9
% Uptime
24/7
Support
15
Years Experience